We’re hiring!

Preparing to head into another busy season we are now looking to expand our team and have the following exciting volunteer opportunities available!

Heritage Ambassador (Volunteer)

As a Heritage Ambassador you will predominantly be based on Blackpool’s amazing Promenade, engaging with potential customers and promoting our tours.

In addition to selling pre-booked seats on our Promenade and Coastal tram tours, you will assist the tram team with checking in passengers and delivering a warm welcome as our customers board their tour.

Times vary as we operate both daytime and evening trams, not forgetting our famous Illuminations tours which run every evening from September.

In this varied role, you may also assist on board our trams with the Fish & Chip and Ghost experiences.

Other responsibilities may include:

These are just a few more tasks that you can get involved with in this flexible and exciting new post within our Heritage operations team.

Heritage Tram Conductor (Volunteer)

As a Conductor, you will work with a Driver and are responsible for the following:

You will also operate manual points on the track and on certain trams, turn the ‘trolley’ which collects the electricity from the overhead wires to power the vehicle.

Daytime duties are usually 1000hrs to 1730hrs, whilst evening Illuminations are approximately 1700hrs to 2200hrs. Start times during evening Illuminations may vary with the Illuminations schedule.

We also have private hires, special tours and event weekends so you can be involved in a variety of duties and can be very flexible.

In return for volunteering with us, you will be provided with full training and support in the role, a smart uniform and generous travel concessions on Blackpool Transport bus and tram services.

How to apply

Interested in joining our award-winning volunteer team? Please email our Heritage Operations Manager at martin.gurr@blackpooltransport.com with the following:

You will then receive full details and an application form to fill out.

Don’t hang around though, these amazing positions will be snapped up quickly. The closing date for applications is Tuesday 14th February 2023.

Please note: Applicants should be smart, have a mature approach and be willing to integrate with a dedicated and passionate, customer-focused team. Basic literacy and numeracy skills are essential and for the Conductor’s post. You must be medically fit to PCV (Bus Driver) standard and will be subject to industry standard assessments as part of the recruitment process. This is a safety-critical role and requires a minimum commitment of two shifts per month in order to remain competent.


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